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Unable to sign in on mobile

#64

Hello! I am able to sign in on my browser (Chrome) but unable to sign in on my mobile phone (Samsung Galaxy S8 - Chrome)

I work in QA testing, and have gone through the steps to confirm that this is in fact not user error.

  1. Attempted sign in on browser - Success
  2. Attempted sign in on mobile device - Failed
  3. Reset password, and attempted on mobile device once more - failed
  4. attempted login on browser - success
  5. Changed mobile browser from mobile site to desktop site - failed

Reported by Sam · August 5th, 2017 @ 08:11 PM

State: new
Milestone: none
Assigned to: nobody

Activity

  1. Sam
    Sam

    Hello Team,

    Turns out that nobody is perfect (and beer may have affected my testing)

    It turns out that I forgot to check if there was a space after my email address, there was, after removing the damn space, I was able to sign in. Hopefully, I did not cause any panic on your support end.

    Thank you for your time and you may resolve this ticket!

    -ST

    August 5th, 2017 @ 08:13 PM

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