Lighthouse has a new layout. Prefer the old one? Return to the old layout, and switch back any time from the link at the top of each page.

Timeout error

#54

Hello, I am rather new to RPGS in general and was asked by some friends to create a world for us to have a campaign with D&D 5e. The site is amazing and simplies the creation process thank you, my issue is everytime i try to create or view odf it times out. Am i missing a program or is there a section stating you need to pay for that privilege or is it just my computer? Id appreciate some help clearing this up. Thank you!

Reported by Matt Lemire · May 27th, 2016 @ 02:47 PM

State: resolved
Milestone: none
Assigned to: jaybill (at rpgchef) jaybill (at rpgchef)

Activity

  1. CYAthha
    CYAthha

    I'm also having this issue. I've gotten it to export to PDF one time by seemingly random chance but every other time it's timed out.

    May 28th, 2016 @ 05:43 PM

  2. CYAthha
    CYAthha

    Update: Have tried in all three major browsers, and at different locations in my home, and from a friend's location in Canada just to be sure, it is definitely happening everywhere

    May 28th, 2016 @ 07:29 PM

  3. Matt Lemire
    Matt Lemire

    Yeah ive exported only once and it has gone back to the same error, I am also in Canada.

    May 29th, 2016 @ 04:17 PM

  4. CYAthha
    CYAthha

    PDFs were successfully coming up for me from about noon PST to about an hour ago, and are now once again not.

    May 29th, 2016 @ 04:33 PM

  5. jaybill (at rpgchef)
    jaybill (at rpgchef)
    • State changed from new to open
    • Tag set to bug
    • Assigned user set to jaybill (at rpgchef)

    Okay, I think we've finally sorted this one out.

    I was able to reproduce the issue and have fixed it. Please respond in this ticket if you're still having the issue, if not I'll close the ticket.

    Thanks for your patience.

    June 8th, 2016 @ 04:22 PM

  6. jaybill (at rpgchef)
    jaybill (at rpgchef)

    And to clarify, it wasn't you, it was us. Sorry about that.

    June 8th, 2016 @ 04:23 PM

  7. CynicalCzech
    CynicalCzech

    I am adding to this ticket rather than opening a new one. I have been testing out RPGchef for a few weeks and I recently encountered this error. Confirmed across multiple browsers, and really infuriating.

    October 22nd, 2016 @ 10:27 AM

  8. jaybill (at rpgchef)
    jaybill (at rpgchef)

    Looking at it now, thanks for reporting.

    October 22nd, 2016 @ 12:25 PM

  9. jaybill (at rpgchef)
    jaybill (at rpgchef)
    • State changed from open to resolved

    It was an issue with the servers that do the PDF processing. Fixed.

    October 22nd, 2016 @ 12:35 PM

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.